Unable to add expenses to created report

Summary:

a new expense report has been created. When employee attempts to add a credit card charge to it, it does not appear as open and ready to add expenses to. He has changed roles and is trying to use the resolve function to allocate older items.

Content (required):

Expenses, credit card

Version (include the version you are using, if applicable):

Oracle Fusion

Code Snippet (add any code snippets that support your topic, if applicable):