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regarding disabled object (CHILD LEVEL CATEGORY) IN B2B — Cloud Customer Connect
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regarding disabled object (CHILD LEVEL CATEGORY) IN B2B

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Summary:

IN B2B Demo instance service offering->service request->manage service request categories. I able to Create top level categorie(KNOWLEDGE BUCKET) but not child level categories as because child level categories option disabled.so is any configuration job to be done to anable?or what was the actual problem for that disable?


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