Message sending interval
Summary: **This post was created as part of a How to Service Request (SR)**
Content (required): We had a problem in which the message took up to 3 minutes to send to our Legacies, because the Step of the message Scenario was configured with that delay. “Delay sending by” to 3 Min.
We need to evaluate the option of lowering the deliver time as much as possible to less than 1 minute.
In the configuration of the Steps (Configuration > Active Notification > Message scenario for 'Not Done'), there are 3 Steps created for sending activities not carried out and they correspond to a channel called EXTERNAL SYSTERM5 SOM.