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Unable to start instance: Instance is disabled



Hello, I received an email yesterday that my instance is disabled and that I should contact support to get it enabled again, and since I'm on the Always-free tier I can't contact live agents, I followed a few links which landed me here, I hope this is the right place to ask.

I was hoping someone could point me in the right direction to get this matter resolved. As soon as I regain access to the instance I'm going to take the necessary actions in order to prevent further issues.

Kind regards,


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The email title is: Oracle Cloud Infrastructure - DMCA-Infringing Activity on Your Oracle Cloud Account

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