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Account Still In Initializing State 8 Months After Creation

Summary:

Account Still In Initializing State 8 Months After Creation

Content (required):

I raised a work request to delete my tenancy (Name: thomaszhu) by mistake. Then I tried to create a support ticket to revert it, but I kept getting this error: "Support Identifier 24689870 is not valid or does not allow registration." That's the exact CSI number I see on the tenancy page, so I reached out to support chat. They told me my account is still in initializing state and I needed to wait 24 hours for the CSI to become active. The account, however, was created back in March, and they advised me to send a message here, requesting

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