Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Account Still In Initializing State 8 Months After Creation — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Account Still In Initializing State 8 Months After Creation

Question
12
Views
0
Comments

Summary:

Account Still In Initializing State 8 Months After Creation

Content (required):

I raised a work request to delete my tenancy (Name: thomaszhu) by mistake. Then I tried to create a support ticket to revert it, but I kept getting this error: "Support Identifier 24689870 is not valid or does not allow registration." That's the exact CSI number I see on the tenancy page, so I reached out to support chat. They told me my account is still in initializing state and I needed to wait 24 hours for the CSI to become active. The account, however, was created back in March, and they advised me to send a message here, requesting

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!