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IDR not recognising Purchase order number at invoice line level — Cloud Customer Connect
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IDR not recognising Purchase order number at invoice line level

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Summary:

IDR is recognising the Purchase order number and matching at the header level but not the line level

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We have a relatively straightforward case of a Purchase order having a single line and schedule , Purchase order number format is PUR###### .

The invoice has the same quantity, unit price and amount , the description is only partially the same as is the case with most of invoices.

IDR recognises the PO number and matches at the header level , the line level details are picked up in the scan but the PO number , line and schedule is not stamped at the invoice line level. AP users have to manually pick this up for each line.

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