You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Rate change because of updating "tobacco use" on ESS before making elections.

Received Response
62
Views
5
Comments

Summary:

Hi Everyone,

We are facing an issue with Tobacco Status Change on ESS; we have Smoking and Non-Smoking Plans and eligibility is driven by Smoking Status. Eligibility is working fine when we update the status and re-run the life event as Admin.

However, when an employee is updating the Tobacco Status, the life event is not re-running and Plans are not changing based on Tobacco Status.

Is this the expected functionality that Admin would need to re-run the life event, or we are missing any config?

Content (required):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!