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Person Contact Relationship rule to require DOB/SSN is erroring when change relationship type — Cloud Customer Connect
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Person Contact Relationship rule to require DOB/SSN is erroring when change relationship type

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edited Dec 5, 2022 10:15PM in HCM Experience Design Studio: Autocomplete Rules 2 comments

Summary:

We've created a rule show an error if DOB or SSN is blank for specific contact types. The rule works fine when creating new contacts. However, we are getting an error when the existing contact type (who does not require SSN/DOB) get's update to a type that does require it. For example, the change from Fiance to Spouse.

Looking for guidance on how to fix the rule or what conditions we are missing that will resolve the error.

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Error Message


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22D

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