why the users with knowledge roles not having access to knowledge panel in service request in b2b?

Summary:

users with knowledge roles in B2B are not having access to knowledge panel under service request page under service offering

Content (required):

users with knowledge roles in B2B are not having access to knowledge panel under service request page under service offering. the service offering itself not appearing in the home page. what changes to make in B2B to see the reflection of service offering and service request page.

NO REFLECTION OF SERVICE OFFERING FOR USER WITH KNOWLEDGE MANAGER ROLE.

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):