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Phone Number Formatting — Cloud Customer Connect
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Phone Number Formatting

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Summary: Phone Number input mask: 555/555-1212

For some reason our phone number formats are required to have a forward slash rather than a dash/hyphen. Can anyone tell us why this might be? I don't see a TCC requirement nor anything in those sq/cfg files.

Obviously this might be specific to our implementation requirements, but I cannot devise why this is so. Any thought?

Thanks in advance!

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