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Reverse Termination page without Contextual Journeys popping up for previously terminated employee? — Cloud Customer Connect
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Reverse Termination page without Contextual Journeys popping up for previously terminated employee?

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edited Dec 14, 2022 9:11PM in Human Resources 1 comment

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Hi Community,


I am running into an issue with Reverse Termination. I have enabled Contextual Journeys for Termination. It works great when terminating an employee. However, it still displays after the termination is complete once I select Terminate > search for terminated same employee name. I see I can 'Continue without Journey' and get to the Reverse Termination page, but is the expectation that the Contextual Journey should still pop up after the employee has been terminated? Is there a way to get to the Reverse Termination page without the Contextual Journey popping up for previously terminated employees?


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