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Total absence hours being paid out when absence entered as range that crosses multiple periods — Cloud Customer Connect
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Total absence hours being paid out when absence entered as range that crosses multiple periods

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Summary:

If Absences are entered as a Range that crosses more than 1 pay period, and there happens to be 0 hours to pay for that absence range in one of the pay periods, then the system is paying the entire sum of hours on that pay period when it should not be paying anything.


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Example: Absence Range entered for 9/6/22 through 11/6/22 for a total of 344 hours. System defaults to 0 hours on the days the employee is not scheduled to work (Saturdays and Sundays). 11/6/22 happens to be the start of a new pay period, and is a Sunday. So the system entered 0 hours for that day. Therefore, in one of the pay periods that this absence range touches, there are 0 hours.

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