Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Error Message Popup on "Help Desk Requests" tab — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error Message Popup on "Help Desk Requests" tab

Received Response
11
Views
3
Comments
in Human Resources 3 comments

Summary:

Error Message Popup on "Help Desk Requests" tab

Content (required):


Hi @KMChris-Oracle

While logging on as KM Agent in Redwood Next gen Helpdesk -> Selecting "Help Desk" Module-> "Help Desk Requests" Tab we are getting an "Error" pop up on our screens (Screen shot attached in excel sheet). The roles assigned to the user is as below:

1) Next Gen Human Resource Help Desk Agent

2) Next Gen Human Resource Help Desk Manager

3) Next Gen Human Resource Help Desk User

Is there any role that we are missing at our end that should have been added for smooth browsing?

FYI: An

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!