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Instances disabled - asks to contact Customer Support

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in Oracle Cloud Infrastructure - General

Summary:

Woke up to find all 3 instances in my Oracle cloud account are 'stopped' and if I try to start them it says ...instance is disabled and will not accept any action requests. Please contact customer support to reenable.

Content (required):

I'm on free tier and it won't connect me to any customer support.

Upgraded to Pay as you go, validated payment method but I guess it takes time to convert free to paid account. I'm stuck with dead servers.

Its been 2 hours I'm still waiting for my account to be eligible for support. Any ETA when I can get this addressed ?

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