You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered.
For more information, please refer to this announcement explaining best practices for getting answers to questions.

How to change the Queue Manager in Help Desk

Summary:

How to change the Queue Manager in Help Desk

Content (required):

Due to leavers and movers, we need to change the Queue Managers in Help Desk. Could you please share the steps on how to change the Queue Managers?

Do we need to have these managers from same Resource Organization and associated BU?

Can we have multiple managers in the same resource organization?

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!