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Hello, I can't log in to my account and I can't reset my password

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Hi, I can't log in to my account and I can't reset my password. I checked my registered email and found that I received an email from the system "Default email has been updated". Is it possible that my account has been stolen? The account is tied to my personal credit card which may be a risk!

Dear Technical Administrator, is it possible to help me reset my password? Thanks

Note: I am a free trial account

Do you need a user name or registered email

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