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Back to Back do not create supply orders for specific items. — Cloud Customer Connect
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Back to Back do not create supply orders for specific items.

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Summary: Supply Orders are not generated for specific items intermittently.

Scenario: Item Master Org is the Validation Org

  1. CSR's enter the Sales Order for KIT Items (Non-Shippable).
  2. Item Structures are defined in the Item Master and Child Orgs and contains both Make and Buy Parts
  3. Order is sent through to GTM and then manually scheduled.
  4. Once the order is scheduled, expectation is that a Supply Order (Work Order is generated) for the first level sub-assemblies.
  5. On Check Availability the order line shows a delay = Cumulative Manufacturing Lead Time, however no Work Order gets created.

Another thing to note, this is not happening for all orders / items and is intermittent.

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