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Link to the offer in the personalized notification

edited Feb 6, 2023 9:26PM in Learning


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Good morning everyone,

we are developing a package of custom notifications on rtf templates and excel attachments to be provided to a customer regarding the Learning module.

In particular, in extracting these notifications, it was requested to extract the link that leads directly to the course/offer inserted within this notification.

Through test cases carried out in the dedicated environment, we have seen that if the "publication date" of the course/offer appears to have passed, once opened, this link does not display anything concerning the course/offer.

Could you please provide us with some ideas or workarounds to handle this case so that the link always works.

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