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Does "Archive and Purge Allocated Journeys" impact the uploaded document records? — Cloud Customer Connect
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Does "Archive and Purge Allocated Journeys" impact the uploaded document records?

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edited Jan 31, 2023 12:46PM in Human Resources 1 comment

Summary:

I have a question, does anyone have the information?

I created a onboarding Journey, it has an E-Signature task and uploaded the employees' signed documents to the employee's "Document Records".

When the Journey was archived and purged, for example, after 12 months, does it also archive and purge the uploaded documents under document records? I hope not - we need to retain the document records.

Thank you!


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