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Credit Memo Created without Billing Information

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in Receivables & Collections 1 comment

Summary:

We were able to create a credit memo for a customer in Oracle, but there is a bill to, but no ship to. When we attempt to create an invoice or debit memo to apply the credit memo too, we receive a message "The receipt method you selected is invalid, (AR-856410)

Content (required):

See above, are we missing a setup? We do not have a payment method attached to the bill to, but I don't think that is required. Any help would be greatly appreciated.

Version (include the version you are using, if applicable):

22D (11.13.22.10.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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