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Mass Load Help Desk Tickets from another vendor

Received Response
in Help Desk 10 comments


We are using an existing help desk solution today and we want to load the active and historical tickets into HR Help Desk. Is is possible to load these tickets using HDL?

Content (required):

I don't see a business object for help desk in the Data Exchange area.

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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