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Autocomplete Rule - Validate Duplicate NID Does Not Work when Editing — Cloud Customer Connect
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Autocomplete Rule - Validate Duplicate NID Does Not Work when Editing

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Summary:

Our testing found that the delivered autocomplete rule is only validating for duplicate national IDs upon creation of a new contact. If a contact is created without a NID listed, saved and then edited with a duplicate NID there is no error message preventing the duplicate NID.

Content (required):

The rule works well when creating a new contact but does not prevent duplicate NIDs when editing contacts. Is this the expected behavior of the Oracle autocomplete rule?

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

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