Tenancy became inactive suddenly

Summary:

Tenancy became inactive without warning, also unable to use any of the "always free" services

Content (required):

I'm using the free tier available services, suddenly i was unable to use my VM instances and i get messages

like "You don’t have permission to view these resources in this compartment." or "You do not have access to perform this operation. Please contact your cloud account administrator for additional access."

I have tried to contact customer support they give me instruction to follow this step on phone call.

so please kindly check my account and please let me know if you want any information about my account.