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Has anyone had any issues with Hiring Managers not being able to preview CV's

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Summary:

We have a group of Hiring Managers for which the CV preview button is not working, they get the following:

Preview not supported for the given file format

This is not happening to all of our HM's just a small group. Is this to with their version of Adobe?

Content (required):


Version (include the version you are using, if applicable): 22D.0.2


Code Snippet (add any code snippets that support your topic, if applicable):

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