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En Route to the Next Activity

Received Response

**This post was created as part of a How to Service Request (SR)


How to completely disable automatic En Route to the Next Activity?


I have removed the option of "Allow selection of the next activity on Complete" when completing an activity and, while I cannot select the next activity (it shows greyed out) the next activity is still set to En Route.

I would like the technician to be able to manually En Route to the activity that they choose.

Release: 22D

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