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Updating a Health and Safety incident for an inactive employee — Cloud Customer Connect
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Updating a Health and Safety incident for an inactive employee

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Summary:

When trying to update a Health and Safety incident for an inactive employee, the required "Name" field value is removed, and we are unable to add the original injured employee in the field.

Content (required):

My Client Group -> Safety Incidents -> Select a "Virus, Illness, Injury" incident for an inactive employee -> Events -> Select Closed Incident Event -> Under "Ill or Injured Person Details", select the person's name -> Edit -> the required "Name" field which originally has the injured employee's name disappears and cannot be pulled up in the look up. Since it's a required field we are unable to save the changes unless we put a current active employee.

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