You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to change the Time Slot on an activity via Message Scenarios

Received Response
72
Views
3
Comments
edited Mar 1, 2023 1:02PM in Field Service 3 comments

Summary:

We'd like to modify the Time Slot on activities, during specific situations, and would like to use message scenarios to do so.

Content (required):

There are specific situations where we'd like to change the time slot on an activity to one that correlates to a new Start time after an activity has been moved on the tech's route. For example, if the activity is moved from the original 8-10 time slot, and now has a new Start of 11:30, we'd like to change the Time Slot on the task to 11-12 since the Start time starts with "11:". (We'd like to do this as an inner message step of others when they run successfully.)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!