University Sector - Processing Clawbacks (Refunds)

Summary:

In the UK university sector we have two main funders (sponsors) of students SAAS/SLC - we produce invoices against one account per sponsor which may have many thousands of invoices against them.

We then receive a remittance file and payment from the sponsor at relevant intervals with in essence the invoice receipts matched to the relevant student. However the file also contains clawbacks (Refunds) where the sponsor is taking money off us which we may then create a credit note against.

We can automate the integration of the receipt element - however we know there are enhancements for an api or file loader for refunds so cannot process those. Its the cash amount we need to have as it has to all reconcile to the one amount in cash management we receive.