Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Is anyone seeing an increase in applicant password related issues?
Summary:
We are seeing an increase in applicant escalations as it relates to several different password related issues:
Content (required):
Here are the three issues we are experiencing:
1. Applicants are not receiving Forgot Password emails, but the applicant history shows that the email was triggered.
2. Applicants are taking the necessary steps to request a temporary password be sent to them. No email is being triggered and the request is not showing in the applicant's history. Applicants will receive the User Name email when requested.
3. From the Admin side we will reset and applicant's password and will then provide the applicant with the temporary password, but the temporary password will not work.
Tagged:
0