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Report on how many interactions the Guided Journey receives

edited Oct 23, 2024 4:34PM in Journeys 7 comments

Summary:

Abilities available in OTBI to report on Guided Journeys

Content (required):

Hi All,

Since most Guided Journey tasks are "read-only" tasks and Guided Journeys are not allocated out to anyone - is there a clear way to measure/report on how many interactions the Guided Journey receives? At this time - I don't believe our organization has a business case for using the questionnaires task type and pulling data from PER_CHK_GUIDED_RESPONSES into OTBI.

However, we would be interested in the following:

Measure number of times someone clicked on "Guide Me" button on UI page

Measure number of tasks interacted with

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