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Enforce Maximum Goals does not address worker plans with more than set goals — Cloud Customer Connect
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Enforce Maximum Goals does not address worker plans with more than set goals

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Summary:

23A enhancement: Enhanced Restrictions on Maximum Number of Performance Goals in Goal Plan

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Hi All,

We have found that when you are setting up the Goal Plan - the Enforce Maximum Goals option doesn't work as expected. For this example we have input 5 as the max.

When Enforce Maximum Goals is checked and Allow Private Goals to Exceed Maximum Goal Limit is cleared - we would expect the following:

1) Workers with 5 goals will receive an error when trying to add more goals (this works)

2) Workers that already exceed 5 goals receive an error when trying to add more goals (this works)

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