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Search functionality for contains

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in Sales 3 comments

**This post was created as part of a How to Service Request (SR)

Release: 22D

Summary:

Can you please confirm how the opportunity search functionality works please.

When I search a record "Starts with" it loads Brendan 1 as the only opportunity which is the required record.

But struggling to understand how the contains function works as it loads a bunch of record options but not the required record "Brendan 1".

Why does this not show when you use contains functionality? Do special characters impact search at all?

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