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How is the score in recommended candidates/similar candidates calculated? — Cloud Customer Connect
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How is the score in recommended candidates/similar candidates calculated?

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Summary:

This question is referring to the AI features Best Candidates/Similar candidates. The top recommended candidates appear to be scored and also the similar candidates have a score. How does this score come up?

Content (required):

When enabling the best candidates feature, on the top recommendations section, the candidates have a score, for example 4.17 out of 5. How is this score calculated?

Similarly, on the similar candidates feature, the similar candidates also have a score. How does it come up?


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