What's new in Customer Journeys?

Connect and learn more! ×
Change Management workflow — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Change Management workflow

Accepted answer
41
Views
7
Comments

Summary:

Hi Surlina/Patrick and team,

See if you guys can please help us!

We are looking for a change management workflow in order to get a better understanding of the right steps for ODA deployment. Here is what we did so far for HCM Digital Assistant.

  1. Pulled the latest DA (23.01.60) from store

2. Extended (Draft version)

i. Customized (e.g. Disabled Expenses skills)

3. Trained

4. Published

5. NOT Cloned - required for the platform version 

i. Current Platform version is 22.08 - (Why 22.12 was not available?)

(Just discoverer in another documentation that this is correct): When you Extend the SaaS skill, it's not possible to change the Platform Version so to retain the tracking id for Rebasing.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!