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'Request for more information' behavior from within a group of users

Hello,

We are facing a behavior on the 'request for more information' functionality.

Just wondering if someone else is seeing the same and how to solve this.

Business scenario:

  1. Requisition is submitted to approval
  2. A group of users (user A and B) is notified. ( approval is Setup as 'First approver wins', for this group)
  3. User A reads the approval notification and sends a 'Request for more information' to the preparer
  4. User B connects to Fusion and still sees the notification for approval. Please see below what can happen:
    1. User B still sees the notification for approval
    2. User B is unable to see that a request for information was sent to the preparer by user

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