You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

'Request for more information' behavior from within a group of users

Received Response


We are facing a behavior on the 'request for more information' functionality.

Just wondering if someone else is seeing the same and how to solve this.

Business scenario:

  1. Requisition is submitted to approval
  2. A group of users (user A and B) is notified. ( approval is Setup as 'First approver wins', for this group)
  3. User A reads the approval notification and sends a 'Request for more information' to the preparer
  4. User B connects to Fusion and still sees the notification for approval. Please see below what can happen:
    1. User B still sees the notification for approval
    2. User B is unable to see that a request for information was sent to the preparer by user

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!