'Request for more information' behavior from within a group of users
We are facing a behavior on the 'request for more information' functionality.
Just wondering if someone else is seeing the same and how to solve this.
- Requisition is submitted to approval
- A group of users (user A and B) is notified. ( approval is Setup as 'First approver wins', for this group)
- User A reads the approval notification and sends a 'Request for more information' to the preparer
- User B connects to Fusion and still sees the notification for approval. Please see below what can happen:
- User B still sees the notification for approval
- User B is unable to see that a request for information was sent to the preparer by user