What's new in Customer Journeys?

Connect and learn more! ×
Is it possible to customize the 'Who' Colums — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is it possible to customize the 'Who' Colums

Received Response


After implementing HCM cloud in the same POD as CX Sales, part of the HCM process the username will now be changed to employee ID. Due to this change, the Sales records are now showing "Created by", "Last Updated by" with emp id instead of the email (which was used to be the username).

Is there a way to populate these fields with email or name instead of the username?

Version (include the version you are using, if applicable):


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!