You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cancelled Invoice Stuck in Partially Accounted Status

Received Response
edited Mar 30, 2023 12:35AM in Payables, Payments & Cash Management 6 comments


Hello! We are having an issue with an invoice that had been cancelled before updates to the lines were accounted for, so now the invoice is stuck in Partially Accounted. I'm unable to make any changes since it's cancelled, so we're stuck in a loop.

Content (required):

When I run the Create Accounting report, I get the following error: The journal entry line can't be accounted until the Payables transaction that it references is fully accounted

Is there any way I can account for the original lines or the whole invoice at once?

Thank you!


Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!