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503 "service unavailable" error

in OCI - General

Summary:

Autonomous database stops responding after a few minutes and gives 503 "service unavailable" error

Content (required):

I am an instructor in a college and I requested cloud accounts for my students in the class. Several student accounts keep having this problem - after running a few simple queries, the database will stop responding. They have to restart the database to get it to work, but it will halt again after a few minutes. When they refresh the page, they will see this 503 error. Can anybody help with this problem? Any suggestion is appreciated!

Version (include the version you are using, if applicable):

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