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Document Approval - Wrong Workflow

Received Response
edited Sep 4, 2023 6:53PM in Journeys 4 comments



I am having some issues w this approval. I set up a rule using the Manage Document Records. Once an employee electronically signs a document through the checklist, system should initiate this workflow.

However, when I look at the transaction console, it appears to be initiating Manage Document Types, which is set to bypass.

Why is the system initiating the wrong process?

Thank you!

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