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Contextual Journeys for Absence — Cloud Customer Connect
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Contextual Journeys for Absence

edited Apr 7, 2023 5:14AM in Journeys 1 comment


Restrict Contextual Journeys to only few absence types for Employees

Content (required):

For Absence we are planning to use Contextual journeys. Contextual journeys profile option is turned ON and few contextual journeys are setup for 'Add Absence' action, me>Add Absence quick action.

Now we are having few Absence types to use contextual journeys and remaining absence types the employee should be able to add the Absences without journeys. But once the Contextual journeys profile option is turned ON with me>Add Absence, the quick action is only opening the contextual journeys. How can the employees Add absences or leaves which are not based on contextual journeys?

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