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How To Show Customer Item Cross Reference In Fusion Sales Order

edited Apr 10, 2023 5:30PM in Order Management 2 comments

Summary:

How To Show Customer Item Cross Reference In Fusion Sales Order

1. Create Item: ITEM-ABC in PIM

2. Create cross reference Item: CUST-A-ABC for Customer - A

3. On sales order - Add Line: We can search with cross reference item: CUST-A-ABC

3.a Then system will fetch actual item: ITEM-ABC and add to sales order

3.b But system is not showing cross reference item: CUST-A-ABC on sales order

But we need to show cross reference item: CUST-A-ABC also on sales order, packing slip, ship confirm and invoice

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