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Trigger Offboarding Journeys Event

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edited Apr 17, 2023 3:58PM in Journeys 1 comment

Summary:

Hi,

We are terminating the employees using an HDL and have included the SET INCREMENTAL LOAD EVENTS flag as Y on the HDL file but still the later event of triggering the offboarding journey based on that is not happening.

Content (required):

We are terminating the employees using an HDL and have included the SET INCREMENTAL LOAD EVENTS flag as Y on the HDL file but still the later event of triggering the offboarding journey based on that is not happening. We would like the Offboarding journey to get triggered when the employee is terminated via HDL.


Has anyone faced the same issue?

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