Incomplete Invoice routing

Summary:

we have a team of 100 AP Data Entry Clerks who process approximately 4,000 'broken' supplier invoices each day. we hav about 10K suppliers

The typical solution of opening the AP Invoice dashboard and allowing each user to pick an invoice to process simply doesn't work as we would have duplication of effort, record locking, reduction in efficiency, etc..

We need an automated solution whereby incomplete 'broken' invoices can be routed to named individuals rather than to mass approval groups.

Content (required):

We need an automated solution whereby incomplete 'broken' invoices can be routed to named individuals rather than to mass approval groups.