Retro process not picking up absence plan eligibility change

Summary:

We have updated the eligibility for an absence plan. The employee's absence record is now showing the correct plan details but the payroll retro process has not picked up the change.

Content (required):

How can we ensure the retro picks up the change?

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):23