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Is it possible to get a full list of the smart actions in HRHD? — Cloud Customer Connect
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Is it possible to get a full list of the smart actions in HRHD?

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edited Apr 26, 2023 4:55AM in Help Desk 5 comments

Summary:

**This post was created as part of a How to Service Request (SR)

This is related to smart actions in the Nextgen HR Helpdesk request 

Navigate to Nextgen HR Help Desk Requests > Click on open service Request Number

Place the cursor on the smart assistant search bar

Drop down list of actions appear

Is it possible to get a full list of the smart assistant actions that are available to agents in the help desk – ie. compose message, compose an internal note, etc?

Version: 23A [11.13.23.01.0]

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