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Manage purchased item warranty

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edited Apr 26, 2023 7:26AM in Purchasing 3 comments

Summary:

Hi all,

I got a scenario as below, please help to advise how to fit this requirement. Thank you!

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1. Create a PO to purchase item A and receipt to inventory

2. PO Supplier provide warranty with below term:

· Free replacement within 06 months

· Addition charge for repairing fee after 06 months

Content (required):

3.1 How to manage item and supplier warranty period? Which module can support this scenario?

3.2 Within 06 month of warranty, how to return item to supplier and get new item for replacement?

3.3 After 06 months of warranty, how to return item to supplier, get new item and pay addition fee to supplier?

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