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Unable to process payroll for an employee either through quick pay or calculate payroll

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in Payroll and Global Payroll Interface (GPI) 5 comments

Summary:

I am unable to run payroll using either Quick Pay or Calculate Payroll.


Tried multiple times with all possible options, but there is no luck.


I have rollback all the payroll process (Calculate payroll and Retro) till the start.

Content (required):


getting below error

A system error ORA-20001: The requested action can't be processed for this person because either an earlier task is incomplete or a later task is completed. Details: Complete the incomplete task or roll back the completed task. ORA-06512:

Error

ORA-20001: The requested action can't be processed for this person because either an earlier task is incomplete or a later task is completed. Details: Complete the incomplete task or roll back the completed task. ORA-06512: at "FUSION.PAY_QUICKPAY_PKG", line 164 ORA-06512: at "FUSION.APP_EXCEPTION", line 61 ORA-06512: at "FUSION.FND_MESSAGE", line 561 ORA-06512: at "FUSION.PAY_ACTION_CREATION", line 301 ORA-06512: at "FUSION.PAY_QUICKPAY_PKG", line 132 ORA-06512: at "FUSION.PAY_QUICKPAY_PKG", line 323 ORA-06512: at line 1

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