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Incorrect display of the Provided feedback in OTBI — Cloud Customer Connect
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Incorrect display of the Provided feedback in OTBI

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Summary:

Incorrect display of the Provided feedback in OTBI

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Hi,

we would like to extract the provided feedbacks via OTBI. We selected the 'Workforce Profiles - Feedback Notes by Recipient Real Time' Subject Area -> We selected the following fields: Person Name (in the Feedback Notes Author folder); Display Name (in the Feedback Notes Recipient); Note Text (in the Feedback Notes Details folder). However in the Note text, we have the provided feedback with some format errors (for instance the character ù is displayed as ù). See the attached screenshots.

Hoping someone has some suggestions.

Thanks a lot,

Alberto.

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