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How to Format HR Help Desk Service Request Number

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Summary:

Could you please help me in formatting the HR Help Desk Service Request Number as below.

Client request to FORMAT the Service Request Number as

"SRYYYY0000001", if the first service request number is getting created in 2023, then the SR Number should be SR20230000001

I have tried the following,

Profile Option "SVC_PUID_PREFIX " changed the Profile Value SR20.

Profile Option "SVC_PUID_FORMAT" changed the profile value 23000001.

After the changes, i could see SR number getting created as SR2000100123

Any help is much appreciated.

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