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Can we include the assignment ID when selecting a person to assign a Journey to? — Cloud Customer Connect
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Can we include the assignment ID when selecting a person to assign a Journey to?

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edited May 9, 2023 4:45AM in Journeys 1 comment

Summary:

When we assign a Journey to an employee, there can be multiple records for that employee to choose from. This can occur with a rehire, legal entity transfer, secondment.

On the Journeys screen, it displays a list of all the assignments the employee has ever had and the only identifier is the HR Job. However in some cases, the HR Job is the same on more than one assignment so we are unable to determine which person name to select.

Content (required):

Is it possible to include the Assignment ID to help differentiate these assignment records?

Version (include the version you are using, if applicable):

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